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Privacy Policy We realize that customers are concerned about how the information they provide on-line will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order or service request and provide a more personalized experience. We do not sell or rent our list of customers to anyone, without their permission.
Maintaining your privacy is critical to us. Please take a moment to read our Privacy Policy for a better understanding of the measures we take to protect you and the information you share with us. We collect information to:
- Rapidly and accurately fulfill your orders
- Better assist us in providing service requests
- Improve your experience
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| Home - Privacy Policy |
| Rapidly and accurately fulfill your order :- |
Our goal is to provide our customers with the highest level of service possible. From your first visit to our web site to the delivery of your order, we want you to be completely satisfied with the experience. By collecting information, we are able to offer you features, such as our Express Account (which saves you time during the order process), and a more customized web site that better reflects your individual preferences.
During the order process and while creating an Express Account, you are prompted to supply us with your contact, billing, and shipping information. This information must be provided in order to complete a purchase and is used to complete your order and contact you regarding your order.
To process your order, we require you supply us with your correct billing, shipping and contact information.
The transfer of this information is secure and cannot be received or read by others.
Your information is only shared when necessary to complete your order (i.e., your credit card and billing information is shared with our bank for authorization and your delivery address is shared with our shipper).
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| Better Assist us in providing Service Requests :- |
The information received when you apply for quotations on service request may be proprietary in nature or confidential to your organization. We treat all such information in strict confidence and destroy any information that is provided if a relationship is not achieved. Although our standard process is to provide a signed Non disclosure contracts on all projects we accept this is usually done at the time you have selected Progen Business Services as a provider. We therefore provide you with a blanket Non disclosure on any proprietary information we receive through our website in the sales cycle.
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| Improve your experience :- |
To continuously assess the value of our on-line experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level. To this end, the information you provide us will help us tailor our communications, product, and service offerings so that you receive more of what you want and less of what you don't want when Visiting our site.
With your permission, we may notify you from time to time of special offers and/or send you on-line information that may be of interest to you. You may elect not to receive promotional offers from us at any time. Any e-mail correspondence received from the Progen Business Services site will also include information on how to prevent receiving such mail.
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| Secure Shopping Guarantee :- |
The Secure Shopping Guarantee protects you while transact on Progenicom.com so that you never have to worry about credit card safety. When using Progenicom.com, you can shop with confidence.
When making your purchases on our secure server, you are protected by Secure Socket Layer (SSL) technology. By using SSL technology, your order information is encrypted to avoid the decoding of that information by anyone other than Progen Business Services. This makes online buying as secure as purchasing by telephone.
We guarantee that every transaction you make at Progenicom.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Progenicom.com.
In general, under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, Progen Business Services will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from Progenicom.com while using our secure server.
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